Shipping Policy
At Shandong Sinotruck Industry Co., Ltd, your satisfaction is our priority. As an officially authorized dealer of DEUTZ and VOLVO, we strive to provide the highest quality diesel and machinery parts along with exceptional service.
Availability and Dispatch
Our extensive inventory allows us to offer a rapid dispatch time for all our products. Typically, orders are processed and ready to ship within 1-3 business days following the receipt of payment. Please note that delivery times may vary depending on the destination and customs procedures of the receiving country.
Warranty
We stand behind the quality of our products. All items sold by Shandong Sinotruck Industry Co., Ltd come with a one-year warranty from the date of purchase. The warranty covers any manufacturing defects but does not cover damage resulting from misuse or normal wear and tear.
Shipping Providers
We partner with some of the best international couriers to offer door-to-door service. Our preferred providers include FedEx, DHL, UPS, and TNT Express. We carefully pack all items to ensure they reach you in perfect condition. You can check the shipping gallery below.
Freight Forwarding
For larger orders or special requests, we can also assist in arranging freight services by air or sea. Our team is here to help you find the most cost-effective and reliable shipping solution.
Payment
While our website https://www.sennoparts.com/ provides detailed product information, we do not accept payments directly through the site. Our sales team will guide you through the payment process once your order is confirmed.
Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. We recommend checking with your country’s customs office to determine these additional costs prior to making a purchase.
Your trust matters to us. If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us. Our dedicated team is always ready to assist you
This policy is subject to change without prior notice, and the updated policy will be posted on our website.
